Attendees will receive a course manual containing workshop proceedings and reference material.
**Note - For every course we have implemented live stream remote attendance options for those who prefer a no-contact alternative to in-person attendance. You will need a computer and an internet connection. We will follow the maximum in-person meeting size as per health authorities and if recommended we will only offer remote attendance.
If conditions permit, you are welcome to attend the course in-person, we likely will have between 5 to 10 in-person attendee's in a large room to provide safe spacing. We also wipe every surface down and provide hand washing and disinfectant wipes as a courtesy. If you would like more information or have any questions, please contact us via email or phone 425 270 3274.
This dynamic, hands-on workshop gives attendees an understanding of effective ways to deal with difficult situations and people. Participants will get extensive practice with skills that can be applied immediately. The overall goal of the course is for attendees to come away with an understanding of principles and techniques for maintaining a professional demeanor while managing conflicts, as well as knowledge of strategies that help keep a conflict from getting in the way of productivity.
This workshop is a companion course with our Facilitation and Collaborative Negotiations courses. What distinguishes this course is its focus on the use of interest-based bargaining techniques, made famous in the book Getting to Yes, for unraveling conflict into cooperation.
A combination of discussions, exercises, lectures, and mock disputes makes this workshop interactive, fun, and productive.
| "It was so helpful to actually practice conflict resolution skills in real-time in a safe environment with coaching. Michael is a terrific instructor; he makes the learning environment safe and non-judgemental." M. Wilber, March, 2013 |
Additional Discounts for registering related courses: There is an additional $50 discount when registering for either Collaborative Negotiation Skills for Environmental Professionals OR Facilitation Skills for Environmental Professionals when they are offered in the same week. The two registrations must be made at the same time to get the discount. There is an additional $100 discount when registering for all three classes when they are offered the same week. Registration for all three classes must be made at the same time.
You may register online or by calling the Northwest Environmental Training Center at 425-270-3274.
Please wait to receive a course confirmation email, roughly one month prior to the class, before making any travel arrangements.
• Environmental professionals who deal with disputes, either on their own or as a third-party asked to assist others.
• Managers and mid-level professionals facing increasing pressures to accomplish their conservation mission while also improving stakeholder relations will greatly benefit from the material presented.
• Individuals who aspire to a leadership role where the ability to constructively deal with disputes is seen as a necessary job skill.
• For professionals with existing conflict resolution skills, this course provides an opportunity to refresh and add to their skill set.
*Note: This workshop is especially helpful for teams from the same organization. When colleagues attend the program together the organization benefits not only from these employees gaining skills but also from shared knowledge they can use to ‘team-up’ and support one another or act as an in-house consultant able to give advice to other employees.
Past attendees: Agency executives, mid-managers, regional biologists, species management experts, land managers, regulators, scientific team leaders, cross-agency coordinators, project managers, citizen participation experts, and regional directors. Other professionals such as HR professionals, consultants, and supervisors who deal with conflict will also benefit. This training will enhance anyone’s ability to deal with conflict in their own lives as well as helping others navigate through the process. This course is also intended to support career advancement for individuals who aspire to positions where constructive conflict management is a job requirement.
Once your order has been placed, you are subject to our cancellation policy regardless of the status of your invoice.
- 31 days prior to training -> 100% refund
- 30-16 days prior to training -> 50% refund
- 15 - start of course -> No refund available
Attendee replacement acceptable at anytime.Course registration fees and cancellation policy are subject to change without notice.